Restored archive. The original History Commons is no longer online; this is a read-only edition of its timelines. Content is licensed CC BY-NC-SA.

8:20 a.m. September 11, 2001: American Airlines Dispatcher Learns of Problem With Flight 11

2001-09-11 8:20 a.m.

At the American Airlines operations center in Fort Worth, Texas, the flight dispatcher responsible for transatlantic flights receives a communication from an American Airlines flight traveling from Seattle to Boston, informing her that air traffic control has asked the aircraft to try and contact Flight 11. Under FAA rules, dispatchers licensed by the agency are responsible for following aircraft in flight. Once a plane is in the air, a dispatcher must monitor its progress, relay safety information to the captain, and handle any problems. American Airlines assigns a dispatcher to each of its flights. This is the first indication the dispatcher receives notice of any problem on Flight 11. [Dallas Morning News, 6/13/2002; Sydney Morning Herald, 6/14/2002; 9/11 Commission, 8/26/2004, pp. 9 and 86 pdf file] However, Flight 11 is not a transatlantic flight, so why this particular dispatcher is notified is unclear.