8:37 a.m.-8:38 a.m. September 11, 2001: American Airlines Reports that Flight 11 Is a Confirmed Hijacking

American Airlines manager Craig Marquis is talking to Nydia Gonzalez, who in turn is talking to flight attendant Betty Ong on Flight 11. Marquis tells Gonzalez, “We contacted air traffic control, they are going to handle this as a confirmed hijacking. So they’re moving all the traffic out of this aircraft’s way.… He turned his transponder off, so we don’t have a definitive altitude for him. We’re just going by… They seem to think that they have him on a primary radar. They seem to think that he is descending.” [9/11 Commission, 1/27/2004] Boston air traffic control had in fact begun notifying its chain of command that Flight 11 was a suspected hijacking at around 8:25 (see 8:25 a.m. September 11, 2001).