Janet Riffe Profile: Janet Riffe Events (2) 5:13 p.m. September 11, 2001: FAA Memo States that a Passenger on Flight 11 Was Shot by a Hijacker 2001-09-11 9:20 a.m. September 11, 2001: American Airlines Manager Tells an FAA Security Inspector that a Passenger on Flight 11 Was Shot 2001-09-11